McDonald’s customers are getting caught out by little-known parking rule costing them up to £100

McDonald’s customers are caught out by a little-known parking rule that could cost them up to £100 in fines

  • Fines were received by customers of McDonald’s on Newmarket Road, Cambridge
  • One customer received two fines amounting to £100 for two visits
  • Have you had a parking nightmare? Email tips@dailymail.com or katherine.lawton@mailonline.co.uk

Shocked McDonald’s customers are caught out by little-known parking rules costing them up to £100 in fines.

McDonald’s on Newmarket Road, Cambridge, was a popular dining destination even before its facelift in February last year.

But there have been reports of visitors to the restaurant claiming they’ve landed with several fines after exceeding the 90-minute parking limit.

Have you had a parking nightmare? Email tips@dailymail.com or katherine.lawton@mailonline.co.uk.

Shapour Meftah, pictured, was an unlucky customer who received two £100 flat fines after parking at Cambridge’s McDonald’s

UK Parking Control alleged Mr Meftah had exceeded 90 minutes for McDonald's customers in the car park

UK Parking Control alleged Mr Meftah had exceeded 90 minutes for McDonald’s customers in the car park

Shapour Meftah was an unlucky customer who had a particularly expensive dining experience when he met his brother in front of a McDonald’s after work.

He parked his car at the restaurant and a few days later received two fines in his mailbox from a private parking company, UK Parking Control.

The company’s firm cancellations amounted to £100 for two visits to the restaurant on the evening of January 4 and 6.

The company alleged that Mr Meftah had exceeded the 90 minutes for McDonald’s customers in the car park.

“It was parking from hell – the most expensive McDonald’s I’ve ever had,” said Mr. Meftah.

If he does not pay the fine within a week, the amount due will rise to £100 per ticket, he said.

He parked his car at the restaurant and a few days later received two fines in his mailbox from a private parking company, UK Parking Control.

He parked his car at the restaurant and a few days later received two fines in his mailbox from a private parking company, UK Parking Control.

“There’s no sign in McDonald’s that says you have 90 minutes to sit down, eat and go. You don’t want to rush your meal and we ordered quite a bit of food,” he said.

Mr. Meftah went to McDonald’s to appeal the fine imposed on him.

However, he said, “There is no way you can get help from them. I tried to talk to them and they said it had nothing to do with them. They can’t possibly help you.’

A representative for the company explained the regulations on their parking lots and fixed fines, saying it is at the discretion of the parking control company that is responsible for the outcome of individual cases.

MoneySavingExpert advised that if you get a ticket from a private parking company that you think is unfair, don't pay it automatically. [File image]

MoneySavingExpert advised that if you get a ticket from a private parking company that you think is unfair, don’t pay it automatically. [File image]

They said: ‘We have parking restrictions in place for some of our restaurants, with a time limit to ensure there is adequate parking for all our customers.

‘Both when entering the parking garage and on various lampposts within it, there is sufficient signage regarding these restrictions.

“If a customer believes they have been issued a ticket in error, they must appeal according to the guidelines of the parking control company.”

MoneySavingExpert advised that if you get a ticket from a private parking company that you think is unfair, don’t pay it automatically.

An excerpt on their website states: ‘Private parking companies officially have no right to fine you, although they try to make you think they do. All they do is send you notice of what they consider a breach of contract.

However, the ability of private companies to issue tickets is not in itself a problem. It is the unstructured system that puts unnecessary power in possibly unscrupulous hands.’

Mr Meftah has applied to UK Parking Control to withdraw the fine.

MailOnline has contacted UK Parking Control and McDonald’s for comment.

Have you had a parking nightmare? Email tips@dailymail.com or katherine.lawton@mailonline.co.uk.

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