‘Beautiful’ woman, 21, died after being crushed by the dressing room at Liverpool’s historic Adelphi Hotel

A “beautiful” young woman who has accidentally died at Liverpool’s historic Adelphi Hotel has been crushed by a cupboard after she woke up in the middle of the night and mistook it for a bathroom door.

Chloe Haynes, 21, was found dead at the renowned city center hotel at 6:37am on September 10 after emergency services responded to the scene following a “safety concern”.

His heartbroken mother, Nicola Williams, 49, says the wardrobe fell from the wall and crushed her windpipe after she got out of bed “confused” after a night out.

Miss Williams, from Wrexham, said: ‘Chloe left Pwllheli around 7:40pm and they went to the Adelphi, there was some sort of engagement party or something.

“By midnight, she had been having drinks and stuff and was a little drunk, so her friend took her back to the hotel to sleep, and then she went back out.

‘It seems that she has gotten out of bed confused, not knowing where she is, and has opened the closet door perhaps thinking it is the bathroom or the door to go back out of the room. It was a big old heavy cupboard and she fell on him and crushed his windpipe.

Miss Williams revealed that Chloe’s friend returned to the room in the early hours of the morning and was confronted with the horrific scene.

She said he yelled for help and two men from other rooms came to help lift Chloe’s closet, but it was too late to save her life.

Chloe Haynes (pictured), 21, was found dead at the historic Adelphi Hotel in Liverpool at 6:37am on September 10.

Chloe Haynes (pictured), 21, was found dead at the historic Adelphi Hotel in Liverpool at 6:37am on September 10.

Her heartbroken mother has revealed that a heavy wardrobe crushed her windpipe

Her heartbroken mother has revealed that a heavy wardrobe crushed her windpipe

Her heartbroken mother has revealed that a heavy wardrobe crushed her windpipe

Speaking about her loss, Miss Williams said: “She loved animals, she had a little dog named Archie that she was obsessed with. There are many photos of them together.

‘My little nickname for her was birdy. She was so petite and small, and when she ate she was like a little bird. She was quiet, she was someone who didn’t speak unless it was necessary to say so.

“But in the last 12 months he was coming out of his shell, gaining confidence and had a wide circle of friends. She was kind and caring and seemed to connect with gay men, and that’s how she met the friend she went to Liverpool with.

Miss Williams said her daughter was enjoying her job as a waitress at the holiday park, which also provided accommodation, and was “living her best life”.

The 21-year-old was nicknamed 'birdy' by her heartbroken mother, who says her daughter was 'kind and loving'

The 21-year-old was nicknamed 'birdy' by her heartbroken mother, who says her daughter was 'kind and loving'

The 21-year-old was nicknamed ‘birdy’ by her heartbroken mother, who says her daughter was ‘kind and loving’

Nicola Williams (left), 49, paid tribute to her 'beautiful' daughter Chloe (right) and is now determined to 'know every detail' about how this happened.

Nicola Williams (left), 49, paid tribute to her 'beautiful' daughter Chloe (right) and is now determined to 'know every detail' about how this happened.

Nicola Williams (left), 49, paid tribute to her ‘beautiful’ daughter Chloe (right) and is now determined to ‘know every detail’ about how this happened.

She said: “He was planning to take his driving lessons and had saved a little money for that, and he wanted to go on holiday abroad with his friends.” She was just doing all the things that any 21 year old would do.

“She was beautiful, but she had struggled with self-confidence, so she really didn’t know how beautiful she was and that made her beautiful on the inside as well.” She was very kind.

The mother says she is determined to find out how the incident happened and wants to ‘know every detail’.

“I don’t know how long he was down there before he died, and we’re told someone heard a noise in the room around 3am but didn’t report it,” he said.

“I just can’t believe my daughter never comes home because of a cupboard, maybe two screws in a wall. Every year I take a picture of all my kids on the couch in their Christmas outfits, and now someone will be missing.

A Liverpool City Council spokesman said: “We can confirm that we are conducting a health and safety investigation into a death at the Adelphi Hotel on 10 September.”

Britannia Hotels, which operates Adelphi, has been contacted for comment.

Three men had initially been arrested in connection with his death, but were later released without charge.

The men, aged 26, 46 and 49, were arrested when Merseyside Police launched an investigation into the woman’s death, but later ruled that Miss Haynes had died “accidentally”.

A file has been passed to the coroner and a pre-investigation review will take place on a date yet to be confirmed.

At the time of the incident, Chief Inspector Lynsay Armbruster said: “We are in the early stages of the investigation and are trying to determine the circumstances surrounding the young woman’s death.”

Merseyside Police initially arrested three men, aged 26, 46 and 49, but later ruled that Miss Haynes had died “accidentally”. Pictured: Police outside the Adelphi Hotel in Liverpool at the time

“I would call on anyone who was at the hotel in the early hours of this morning who saw or heard anything to come forward.”

As tributes poured in for the 21-year-old, a friend said: “Rest easy, beautiful girl.”

Another added: “Absolutely heartbroken.”

And a third said: ‘RIP beautiful’.

The hotel received public acclaim after being featured in a 1997 documentary series, Hotel, which gave viewers a rare glimpse into the day-to-day running of the place.

Fawlty Towers actor Andrew Sachs narrated the popular BBC series, which reached viewing figures of 11 million after the first episode aired.

The hotel became popular with passengers who were wealthy enough to cross the Atlantic on ocean liners like the Titanic in the early 20th century.

The Adelphi Hotel has been frequented by a host of famous celebrities, including former Prime Minister Winston Churchill.

The Adelphi Hotel has been frequented by a host of famous celebrities, including former Prime Minister Winston Churchill.

The Adelphi Hotel has been frequented by a host of famous celebrities, including former Prime Minister Winston Churchill.

It has also featured some famous celebrities, including former Prime Minister Winston Churchill, who loved the hotel so much that he would host strategy meetings there in the late 1940s.

Harold Wilson, another former Prime Minister, also passed through the doors and even had his favorite suite named after him.

The city center hotel, which narrowly avoided being bombed in the Liverpool May Blitz of 1941, also attracted stars like Frank Sinatra, Judy Garland and Bob Dylan.

And it’s also not the first time someone has been found dead on the Adelphi. The aristocrat Sir ‘Jock’ Delves Broughton was found dead in 1941 after committing suicide when he was tried for the murder of his wife’s lover.

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